Question 1

Where is your shop located?

Accepted Answer

There is no brick and mortar shop, My home workshop is in Staten Island, NYC

Question 2

How can we pay?

Accepted Answer

I accept paypal, zelle, or cash for payment.

Question 3

Do we pay up front for services?

Accepted Answer

No, payment is due when the project is completed and approved by you, the client.

Question 4

How do we get our shoes to you?

Accepted Answer

You can either drop them off, or ship them to my workshop residence. I can explain to you how to get cheaper shipping prices through discount websites such as goshippo or pirateship. Customer is responsible for shipping.

Question 5

How long does the work take?

Accepted Answer

Depending on what you need done, it could be anywhere from a few days to a few weeks once the project is started. I keep you updated through every step of the way so you know what is going on.

Question 6

Where do you source replacement parts?

Accepted Answer

Sole swaps can either be obtained through new or used shoes. I give the customer the option. Used is always cheaper and can be cleaned up to be nearly brand new. We will pick out the right donor and do the search for you. Brand new donors are, well brand new. Both do the job well. As for back tabs, air units, and parts such as this, it’s obtained through various small companies who make excellent replica parts. All donor parts are paid by the customer, prices are given before we make the purchase to ensure our clients are aware of the price which fluctuates slightly depending on whats available at the moment.

Question 7

Do you restore sporting cleats?

Accepted Answer

Yes we do. We have done golf, baseball, and football cleats. We also are able to change the spikes if needed.

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